← All series
GoBalance · Browse abandonment flow

Looked at GoBalance, did not buy

Three emails for people who viewed /pages/gobalance, /products/gobalance-play or /products/gobalance-sport. Email 1 shows the exact board they viewed, read from the Klaviyo view event; a visitor from a landing page sees GoBalance Sport. Prices and facts read from the store on 18 Oct 2026.

The flow

Email 1 hero
2 hours after the view
Still thinking it over?

The board they looked at (live from the view event), what it does, the range. No discount.

Open email →
Email 2 hero
Day 1
Your questions, answered

Four buying questions answered from the product pages, family story, two real reviews.

Open email →
Email 3 hero
Day 3
10% off, just for you

CORE10 on every GoBalance board, the board they viewed again, the range, one pull-quote.

Open email →

What changes from email to email

SectionEmail 1Email 2Email 3
Subject AStill thinking about GoBalance?Your GoBalance questions, answered10% off GoBalance, just for you
Subject B (test)Your board is waitingWill it really get them off the couch?Ready to step on?
Send after2 hours1 day2 more days (day 3)
OfferNoneNoneCORE10, 10% off every GoBalance board
Product shownThe one they viewed (Name, image, price from the event)GoBalance SportThe one they viewed + the range
ExitStops if they add to cart, start checkout or ordersamesame

Trigger

Klaviyo Viewed Product on gobalance-play / gobalance-sport. Landing pages need the page to send a view event first (planned).

Code

CORE10: 10% off All Balance Boards, active with no end date in the 1 Oct Shopify read. Re-check before going live.

Status

Design preview. The Klaviyo flow is a draft; nothing sends.